The JAMES Outlook Plugin needs different configurations to communicate with the JAMES visitor portal. Open Outlook and create a new appointment. Under the Event tab you will find the Assistant button, click it to start the JAMES Outlook Plugin. If the JAMES Outlook Plugin is not configured or the configurations are incorrect, the configuration mask will open.
Alternatively, you can open the configuration interface via File/Options/Add-Ins. Select JamesLook from the list and then the Add-In Options button.
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