JAMES Feedback Terminal

Gather direct and unadulterated customer or employee feedback with the

JAMES manage and coordinate all stages of the visitor management – from the invitation up to the checkout process. Moreover, JAMES coordinate your appointments, takes the house navigation and provides comprehensive security alarm or evacuation case .

JAMES – Thought through visitor management

Logo_JamesThe efficient management and processing of visitor flows in companies and public organizations is becoming increasingly important. May it be the sheer volume of visitor traffic or the execution of certain procedures on arrival or departure. Furthermore guests, artisans or other types of visitors need access to your premises or resources such as Wi-Fi access or parking. All of this can be covered very comfortable and centrally with our visitor management solution. Starting with simple invitations, up to complex location distributed flow streams of visitors – it can be managed.

Via a simple web-based surface, appointments can be coordinated and required resources can be booked. The visitor gets a friendly e-mail with a QR code and eventually needed documents annexed or further instructions in text form. Upon arrival temporal processes can be optimized and a good impression is guaranteed. The visitor can also manage his appointments online, upload countersigned documents or watch training videos in advance and confirm invitations.

Feel free to contact us and discuss your idea with us. A solution is often easier and closer than you think …

JAMES – Features Overview


  • Stand alone operation or connection to an existing »access control« system
  • Modular and expandable design
  • Entire customizable frontend for visitor interaction
  • Multitenant
  • MultiSite operation – »Sub-clients« within the same organization


  • Microsoft Exchange Server
  • Stanley SecureNet Access Control
  • Multiple PBX systems
  • Microsoft Active Directory for user authentication (Admin and Host Interface)
  • Several Intercom Systems


  • QR Code generation and notes in email notification
  • Notification by email or SMS
  • Online frontend for the guest to download and upload documents
  • Multilanguage Support
  • Self Check In-switch option
  • Check in / check out procedures and checklists
  • Display of training videos or manuals
  • Create photo for visitor badge


  • Manage dates and group appointments globally
  • Review and approval of uploaded documents
  • Reservation of resources (parking, meeting rooms, etc.)
  • Overview of active guests
  • Notification of arrival / checkin / checkout

Explore the possibilities!

You want to know more about JAMES and experience the possibilities of using? Explore our  JAMES story to learn more about the processes such as the visitor, the house navigation and alarm and evacuation.

Do you have any questions or looking for a specific solution? Write us via the contact a message. We will contact you and advise you!

Visitor management platform as a rental

Whith JAMES you invite contacts, exchange in advance important information and manage everything comfortably and safely. Make yourself a picture and try the opportunities of our ​​visitor management-systems JAMES!

Some of the basic functions which JAMES also offers as a SaaS:


Allows visitors easy and separate check-in process already at the gate.


Navigates visitors safely and reliably through the building to the destination.


JAMES speaks several foreign languages to the Babylonian confusion of languages to equalize.


Enabling the reception or the security personnel, the standardized work off of Come / go- checklists


Customers with distributed offices can JAMES centrally host and make available to all users


There are various options available for hosting JAMES – according to your individual needs rsp. your IT policy


Of course we offer JAMES alongside the regular version as a White Label version. Here you have, for example, space for your company logo or other customizations.

JAMES – Visitor Management

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