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DIGITAL VISITOR MANAGEMENT

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Processes for data center

Visitor management with a safety perspective

Logo_JamesSoftware processes that can be established quickly, a connection to existing hardware and software, and a clear, monthly cost structure – visitor management has never been easier than with our JAMES SaaS concept.

Do away with hardware that has to be maintained by your IT and outsource the hosting of your software securely and conveniently. In addition, take advantage of all the benefits of cloud-based data storage and the diverse possibilities of JAMES, such as the use of employee-owned hardware (bring your own device) for certain processes.

In this brochure you will find specific information that JAMES offers as SaaS solutions. For questions regarding the field of application and the scope of functions of a hosted solution, please do not hesitate to contact us.

The most important functions for interlocked process management

In order to be able to integrate seamlessly into existing processes, a connection to already existing and very different hardware and software is naturally required. Therefore, we attached great importance to the highest possible degree of flexibility in the development of our visitor management system.

Identity management by connecting biometrics and document scanners and querying databases to verify identity

Printing and management of visitor badges with connection to access control as well as various security features such as holograms, etc.

Multi-stage approval processes, e.g. by a safety committee or by the customer of the respective cage

Multilingual kiosk systems for autonomous reception / as digital gatekeepers (self check-in, info and visitor panels)

 

Training and instructions at the kiosk terminal or in the web portal to ensure operational safety

Parking management for easy booking of parking spaces directly to the appointment on site

Data protection compliance (GDPR and DSGVO) for legally compliant data processing e.g. of all visitor data

 

Optimization of reception services through partially and fully autonomous receptions (e.g., shortening waiting times and increasing service quality

Room and resource management for creating and managing rooms and booking resources

Web app for visitor pre-registration via mobile devices. Visitors can log in from anywhere and from any device.

Multilingual and real-time translation via JAMESlingo and JAMESdialog for accessible communication

Increasing efficiency in organizational processes through cross-divisional process management

 

Process example: Contractor management

On this page you will find a timeline showing JAMESlingo as part of the overall visitor process. Since JAMESlingo was developed as a module for JAMES, it is important for us to show the original usage possibilities in the overall context.

However, the process as such naturally results from the interaction between our visitor management software and the (security) staff on site. Thinking further, this process can of course also be transferred to other authorities or public institutions with a high volume of foreign-language visitors.

You can find more examples in the form of further timelines in our brochure „Processes close to the people”. Here, we present numerous process examples learned in practice, showing different areas of application – from logistics to the management of external companies.

To obtain this brochure, simply click on the button below on this page and download the brochure as a PDF.

Data center process management