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DIGITAL VISITOR MANAGEMENT

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Prozessmanagement Automobilbranche

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JAMES SUPPORTS YOU WITH THE APPROPRIATE PROCESSES.

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Digital facility management for your company

Interlocked process management for each site

Logo_JamesSoftware processes that can be quickly established, a connection to existing hardware and software, and an omnipresent focus on security – visitor and process management has never been as comprehensive as with JAMES.

With a wealth of tools and functions, our solution supports you just as much on your path to digital transformation as it does in the successful optimization of your facility processes. Transparent and auditable contractor and visitor management, digital key management, and comprehensive room and resource management are just a few examples of the processes you can map with JAMES.

In addition, thanks to its modular software design, JAMES also offers you a wide range of extensions such as the management of vehicles, a New Work module for efficient desk sharing, an integrated evacuation and alarm function for emergencies, and many other smart and secure process solutions.

By connecting JAMES directly to your access control and other security-related software and hardware, processes can be bundled and monitored in a consolidated way in one system. And other in-house processes such as catering, set-up times and the management and release of resources can also be completely coordinated via JAMES.

The most important functions for interlocked process management

In order to be able to integrate seamlessly into existing facility management processes, a connection to already existing and very different hardware and software is naturally required. Therefore, we have placed particular emphasis on the highest possible degree of flexibility in the development of our visitor management.

Browser-based process management software for managing and linking all visitor, logistics, and facillity processes

 

Cross-divisional workflows ensure that facility services go hand in hand with security services

 

Detailed zone management, e.g. for specific safety instructions per zone

 

Comprehensive room and resource management for booking rooms and equipment, but also catering, visitor WLAN and much more

 

Parking space management as well as assignment to individual persons and appointments

 

Reporting and notifications about number of visitors, visiting times and about check-in and check-out e.g. via mail or SMS

 

Multilingual kiosk systems for autonomous reception / as digital gatekeepers (self check-in, info and visitor panels)

 

Key management for managing keys and other access media such as visitor badges and access badges

Vehicle management for the administration of the vehicle fleet

Data protection compliance (GDPR and DSGVO) for legally compliant data processing

 

Feedback terminal function for customer reviews

 

Training and instruction at the kiosk terminal or in the web portal to ensure operational safety (can also be coupled with ZuKo)

 

Interfaces to various digital surveillance systems such as video surveillance and access control

 

Increasing efficiency in organizational processes through cross-divisional process management

 

Pandemic management through contact tracing, information management, safety briefings and rapid feedback processes via web app

Process example: Overarching workflows around the visitor process

At this point you will find a timeline in which we have mapped a visitor process as an example. The entire process results from the interaction between our visitor management software JAMES and other software solutions such as access control, etc..

An alarm or evacuation can also be supported by JAMES if necessary. Thus, in addition to the visitor process, a complete security concept can be implemented – and that with only one software.
More examples in the form of further timelines can be found in our brochure “Processes close to the people”. Here, we show different areas of application in numerous process examples learned in practice – from logistics to the management of external companies.

To obtain this brochure, simply click on the button below on this page and download the brochure as a PDF.

Visitor Process