Process management for authorities and public institutions
Service & safety for visitors
Visitor receptions in public authorities are characterized by multilingualism and internationality. Every day, visitors and customers from a wide variety of countries encounter problems and hurdles in communicating with in-house staff or the employee at the gate/reception. To overcome these hurdles and ensure smooth communication, it is worthwhile to use our multilingual self check-in kiosks and, of course, JAMES as a holistic visitor management solution.
In addition to streamlining reception processes, be it through self check-in or visitor pre-registration via APP, the main focus is on seamless processes and the effective use of existing data. The integrated ROGER alarm server, for example, accesses visitor data and can enable targeted alarming or evacuation. The likewise integrated collection point solution rounds off the process. Thus, with JAMES, you get a broadband software solution that enables the most holistic process management possible.