As a medium-sized industrial company, both customer visits and supplier appointments are an integral part of our daily operations. In order to make the management and coordination of the visitor process as simple and effective as possible, we decided to use the digital visitor management “James” from the company metaSEC.
Our expectations of the system were met in full. The entire process can be digitalized, from the invitation to the check-in with instructions on data protection and safety instructions to the check-out of the guest. Operation is self-explanatory and possible in both German and English.
Due to the Corona crisis, the start-up ran completely virtually via MS Teams. The customer service was very flexible and was always available by phone as well as by mail. Necessary adjustments were made to suit our specific needs.
We are very satisfied with the visitor management of metaSEC. We are looking forward to welcoming visitors again soon and presenting ourselves as a modern company.